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Facilities Management Services( FMS)

The next level of services above the resident engineer, is FMS. Under this service a complete site study and documentation is first carried out. Based on this, WAVES offers a host of services which are mentioned in the Brief Scope of Services below;

The advantage of FMS over resident engineer services is apart from providing Full Day site engineers, WAVES also provides the following things;

  • Complete mapping & documentation of all the IT processes and equipments at the client site.
  • Well-documented reports for all Processes & Services are submitted at pre-defined frequencies in an easy to understand format.

This results in the following benefits for any client,

  1. Entire network gets high uptime and availability.
  2. Total documentation of network & all IT processes.
  3. Periodic Virus control & preventive maintenance.
  4. Inventory control and Asset Movement.
  5. Regular & pro-active health monitoring of important assets like Servers, Switches etc.
  6. Guaranteed Back-up of all your vital Data, thru’ highly efficient systems & periodic report submitted for the same.
  7. Security monitoring of the entire Network for any internal / external intrusion.
  8. Reliable operation & reduction on total cost of ownership.
  9. Optimum utilization of manpower.
  10. Human independent system.

Brief Scope of Services offered by WAVES FMS Engineers:

  • Hardware Support Services
  • Software support service
  • Pre & Post Installation
  • Mail System Management
  • Network Management
  • Server Management
  • Virus Control
  • IT Security Management
  • Data and backup management
  • User Management.

 

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